Effective Date: September 23, 2026
Last Updated: September 23, 2026

At Tulsi Sweet (“Tulsi Sweet,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit or use our website, place an order, contact us, create an account, or otherwise interact with our services.

Website: [Insert your live website URL]

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information About Us

Business Name: Tulsi Sweet
For privacy-related questions, requests, or complaints, you may contact us using the details above.

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Information You Provide Directly

When you interact with our website, you may provide information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping or delivery address
  • Account username and password
  • Order details
  • Payment-related information
  • Comments, reviews, feedback, or other messages
  • Information submitted through contact or enquiry forms
  • Any other information you voluntarily provide to us

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • General location information derived from your IP address
  • Pages visited
  • Date and time of visits
  • Referring website or page
  • Website interactions and usage information
  • Error and diagnostic information

We use this information primarily to operate, secure, maintain, and improve our website.

3. How We Use Your Information

We may use personal information for the following purposes:

  • To provide and operate our website and services
  • To process and fulfill orders
  • To arrange delivery of products
  • To process payments through applicable payment providers
  • To communicate with you about orders, enquiries, or services
  • To respond to customer support requests
  • To create and manage user accounts
  • To send service-related communications
  • To improve our products, services, and website
  • To personalize your experience where appropriate
  • To prevent fraud, spam, abuse, and unauthorized activity
  • To maintain website and account security
  • To comply with legal and regulatory obligations
  • To enforce our terms, policies, and agreements
  • To protect our rights, property, customers, and website
  • To send promotional communications where permitted and where you have provided the necessary consent

We will use personal information only for legitimate purposes and in accordance with applicable law.

4. Orders and Payments

If you purchase products or services through our website, we may collect information necessary to process and fulfill your order, including your name, contact details, billing information, delivery address, and order details.

Payments may be processed by third-party payment providers. Depending on the payment method used, payment information may be collected and processed directly by the relevant payment provider.

We do not intend to store complete payment-card details on our website unless specifically stated otherwise.

Payment providers may have their own privacy policies and terms. We recommend reviewing the applicable provider’s privacy policy before completing a transaction.

5. Delivery Information

If you place an order requiring delivery, we may use your name, telephone number, delivery address, and order information to arrange and complete delivery.

We may share necessary delivery information with delivery partners, courier companies, or other service providers involved in fulfilling your order.

Only information reasonably necessary to complete the delivery should be shared.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember information about your visit.

We may use cookies to:

  • Keep you signed in
  • Maintain shopping-cart functionality
  • Remember preferences
  • Improve website performance
  • Understand website usage
  • Maintain website security
  • Provide relevant functionality
  • Support analytics or other website services

Essential Cookies

Some cookies are necessary for the website to function correctly. These may include cookies used for authentication, security, shopping carts, session management, and other essential functionality.

Preference Cookies

These cookies may remember choices you make, such as language or display preferences.

Analytics Cookies

Where analytics services are enabled, cookies may be used to understand how visitors use our website and to help us improve the website.

Marketing Cookies

If marketing or advertising technologies are used, they may place cookies or similar technologies on your device to measure campaigns or provide relevant advertising.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Comments and Reviews

If visitors leave comments or reviews on our website, we may collect the information submitted through the relevant form.

We may also collect the visitor’s IP address and browser user-agent information to assist with spam detection and website security.

An anonymized string created from your email address may be provided to the Gravatar service to determine whether you use the service.

After a comment or review is approved, information associated with the submission may be publicly visible depending on the functionality of the website.

Please do not include sensitive, confidential, financial, or other private information in a public comment or review.

8. Images and Media

If you upload images to our website, you should avoid uploading images that contain embedded location information, such as GPS data contained in EXIF metadata.

Visitors may be able to download publicly available images and extract metadata contained within those files.

9. User Accounts

If our website allows users to create accounts, we may collect and store information necessary to create and maintain those accounts.

Users may be able to access, update, or delete certain account information through their account settings.

Account information may include:

  • Name
  • Email address
  • Username
  • Contact information
  • Order history
  • Account preferences

Certain information may need to be retained where required by law or for legitimate business, security, fraud-prevention, or record-keeping purposes.

10. Embedded Content

Our website may include embedded content from third-party websites, such as:

  • Videos
  • Images
  • Maps
  • Social media posts
  • Articles
  • Payment services
  • Other third-party content

Embedded content may behave in the same way as if you had visited the third-party website directly.

These third parties may collect information about you, use cookies, collect technical information, or monitor your interaction with their content.

Their collection and use of information is governed by their own privacy policies.

11. Third-Party Service Providers

We may use third-party service providers to help operate our website and business.

These providers may include services for:

  • Website hosting
  • Payment processing
  • Order fulfillment
  • Delivery
  • Email communication
  • Customer support
  • Analytics
  • Spam protection
  • Website security
  • Cloud storage
  • Marketing, where applicable

We aim to share only the information reasonably necessary for the relevant service.

Third-party providers may process information according to their own privacy policies and contractual obligations.

12. Who We Share Your Information With

We may share personal information where reasonably necessary with:

  • Employees and authorized personnel
  • Website and hosting providers
  • Payment processors
  • Delivery and logistics providers
  • Technology and software providers
  • Customer-support providers
  • Security and spam-detection services
  • Analytics providers
  • Professional advisers, where necessary
  • Government authorities or law-enforcement agencies where legally required

We may also disclose information where necessary to protect our legal rights, prevent fraud or abuse, investigate security incidents, or comply with applicable law.

We do not sell your personal information as a standalone commercial product.

13. Password Resets

If you request a password reset through our website, your IP address may be included in the password-reset email or related security process.

This information may be used to help protect accounts against unauthorized access.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example:

  • Comments and their metadata may be retained for as long as reasonably necessary to administer the website.
  • Account information may be retained while your account remains active.
  • Order and transaction records may be retained for accounting, tax, legal, fraud-prevention, and business-record purposes.
  • Customer-service communications may be retained for as long as reasonably necessary to resolve the matter and maintain appropriate records.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it.

15. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

You are also responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been accessed without authorization.

16. International Data Transfers

Some third-party service providers used by our website may process or store information outside your country of residence.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy laws and appropriate safeguards.

17. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request restriction of certain processing
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent
  • Request a copy of certain personal information
  • Lodge a privacy complaint with a relevant authority

To exercise applicable rights, please contact us using the contact information provided in this Privacy Policy.

We may need to verify your identity before processing certain requests.

Some requests may be subject to legal limitations or exceptions.

18. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

If we become aware that we have collected personal information from a child in circumstances where we should not have done so, we will take reasonable steps to delete that information.

19. Marketing Communications

Where permitted by applicable law, we may send promotional or marketing communications about our products, services, offers, or updates.

You may unsubscribe from marketing emails by using the unsubscribe option included in those communications or by contacting us.

Even if you opt out of promotional communications, we may continue to send essential service-related communications, such as order confirmations, delivery updates, account notices, or security notifications.

20. Data Related to Fraud and Security

We may process technical and account information to detect, investigate, and prevent:

  • Fraud
  • Spam
  • Unauthorized access
  • Account abuse
  • Malicious activity
  • Security incidents
  • Other unlawful or harmful activity

This may include processing IP addresses, browser information, device information, account information, and website activity.

21. Links to Other Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of each third-party website before providing personal information.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes may be made to reflect:

  • Changes to our website
  • Changes to our services
  • Changes to technology
  • Changes to third-party providers
  • Changes in applicable laws or regulations
  • Changes in our privacy practices

When we update this Privacy Policy, we will revise the Last Updated date at the top of this page.

We encourage you to review this page periodically.

23. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have a complaint regarding our handling of personal information, please contact us.

Tulsi Sweet

We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.